Keith Di Fiore

Developed an AI-powered Market Intelligence Hub, driving data-informed partner sourcing and trend forecasting to strategically expand Intuit's expert network.

Led TurboTax Live partner selection from evaluation to final recommendation, strengthening expert network resilience, scalability, and customer experience for FY25.

Directed onboarding strategy and execution for Intuit's first nearshore DIWM pilot in Mexico City, achieving production readiness for 30+ experts and establishing a scalable delivery model.

Scaled Intuit's multi-channel talent strategy through EDU Pathways, fostering partner collaboration and student onboarding to strengthen early talent pipelines.

Designed and operationalized the enterprise data governance framework, deploying OvalEdge across 6+ departments and leading ongoing program management.

Advised Business Insights & Analytics on metadata standards and onboarding strategy, authoring executive dashboards and strategic recommendations.

Analyzed Kore.ai CSAT data to uncover customer friction points, influencing AI enhancements and service delivery strategies.

Guided Aequor Inc. through startup-to-scale transformation, developing GTM strategy, financial models, and investor materials.

Partnered with Realtor.com leadership to develop Objectives & Key Results (OKRs), improving strategic decision-making by over 50%.

Championed Salesforce enhancements at Korn Ferry, achieving 90% time savings and 30% productivity gains while driving growth.

Rolled out Workday platform enterprise-wide, significantly improving efficiency in expense processing and reporting.

Redefined enterprise data governance, reducing low-value tasks by 75% while strengthening security and analytics.

Led strategic planning and operational optimization initiatives, managing a lean PMO team to deliver impactful outcomes.

Increased on-time project delivery by 15% and reduced costs by 10% through new frameworks and Daptiv PPM system implementation.

Enhanced decision-making efficiency by 20% through data-driven project prioritization processes.

Designed and deployed KPI dashboards, enabling leadership to track trends and optimize performance across strategic initiatives.

Led strategic compliance initiatives, aligning regulatory change management with Dodd-Frank requirements to enhance safety and reduce systemic risks.

Reviewed 400+ SR Letters from the Federal Reserve Board, leading cross-functional efforts to develop and implement remediation plans addressing deficiencies and ensuring adherence to supervisory expectations.

Achieved 30% reduction in operating expenses by transitioning operations to lower-cost centers.

Established an integration center of excellence, standardizing due diligence methodologies to streamline evaluations and optimize integration processes for $1B+ acquisitions.

Led a SWAT team to develop trade surveillance systems, identifying algorithmic trading patterns that violated NYSE and SEC regulations and triggering alerts for investigation.

Evaluated and optimized Governance Services, acquiring True Office and achieving $8M in cost efficiencies while driving innovation in compliance tools.

Developed data-driven tools for market analysis and competitive benchmarking, supporting decision-making in branding, pricing, and resource allocation.